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Idaho National Laboratory

Hydropower
NTIS Ordering Info

The following are reports of interest to the hydropower industry, arranged by topic and chronologically with newest publications first. The reports with NTIS identification numbers can be purchased from the National Technical Information Service, 5285 Port Royal Road, Springfield, Virginia 22161, (703) 487-4650. Reports of DOE-sponsored projects or reports received on foreign exchange agreements can be ordered from Oak Ridge, Tennessee, instead of Springfield, Virginia. Reports are available in paper, microfiche, microcomputer diskettes, and magnetic tape.

Telephone Orders--(703) 487-4650--NTIS Sales Desk and Customer Services are available between 8:30a.m. and 5:00 p.m. Eastern Standard Time.

Fax--(703) 321-8547--Customers may Fax their orders to NTIS. These orders may be charged to an NTIS Deposit Account or an American Express, VISA, or MasterCard.

E-mail--Customers may e-mail requests to info@ntis.fedworld.gov.

Mail Orders--Orders should be sent to the National Technical Information Service, Document Sales, 5285 Port Royal Road, Springfield, VA 22161. We recommend you call Sales for prices before you place an order.

Method of Payment--Customers may pay for reports (and other NTIS products and services) by (a) credit card--American Express, VISA, or MasterCard, (b)check or money order on a U.S. bank payable to NTIS, (c) an NTIS deposit account, or (d) by asking to be billed (add $7.50 per order) United States, Canada, and Mexico only.

Handling Fee--A $4 handling fee per total order (not per item) applies to orders from the United States, Canada, and Mexico. Handling charges DO NOT APPLY to Rush Order Service or pick-up orders.

Postage and Shipping--Orders are shipped First Class mail, or equivalent, to addresses in the United States, Canada, and Mexico.

Order Turnaround Time--Orders for technical reports generally are shipped within 3 to 5days of receipt. For faster service, NTIS offers rush order service.

RUSH Order Service--Call 1-(800) 553-NTIS. In Virginia, Canada, and Mexico, call (703) 487-4700. For NTIS Rush Order Service, add $15 per item. This guarantees that an order will be processed through NTIS within 24 hours of its receipt. These orders receive immediate, individual attention. The items ordered are delivered by First Class mail unless Express Order Service is requested. Call NTIS for information on Rush Order Service for computer products.

For Help in Tracing an Order--Call (703) 487-4650 and request the Customer Service option.

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